1. Janine Overlie is a CAA for ITIN
2. This means that we have signed a contract with the Internal Revenue Service (IRS) ITIN office. DO NOT confuse us with Acceptance Agents (AA) or basic tax preparers who have very limited or no authority
3. We are authorized agents by IRS ITIN office and we can issue Certificate of Accuracy (COA) letter
4. The COA letter is issued when the taxpayer presents original passport or passport copies certified by the foreign issuing agency to the CAA
5. The CAA has the authority to accept or deny the documents presented. If the CAA is satisfied, only then will the CAA issue the COA letter
6. "No" original passport or certified copy of passport needed to be mailed to IRS for Spouse & Dependent(s) (as of 10/01/2016) This is unlike an Acceptance Agent (AA) or ITIN application prepared by the taxpayer or other where you must send the original and/or certified copies to IRS
7. The CAA also prepares and signs the ITIN application and the COA letter
8. The CAA have an exclusive (ie: not available to the general public) direct phone line with the ITIN office in Austin, TX
9. If any issue arises with the ITIN application prepared by the CAA, it can be resolved relatively quickly. Otherwise, it may take up to 6 months should you prepare it yourself
10. We are listed at the IRS website.